cerunavion Logo

cerunavion

Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information.

Last updated: March 15, 2025

Information We Collect

When you engage with cerunavion's financial progress measurement services, we collect information that helps us provide better educational experiences and personalised guidance. This happens in several ways throughout your learning journey.

Personal Information You Provide

  • Name, email address, and phone number when you enquire about our programs
  • Educational background and career goals during initial consultations
  • Financial learning objectives and current knowledge level
  • Progress tracking data as you advance through our measurement techniques

Automatically Collected Information

  • Website usage patterns and page interactions
  • Device information including browser type and operating system
  • Location data (general geographic area, not precise location)
  • Session duration and engagement metrics

We never collect sensitive financial account information or personal identification numbers. Our focus remains on educational progress measurement, not personal financial data.

How We Use Your Information

Your information serves specific purposes related to delivering quality financial education and measuring your learning progress effectively.

Educational Services

We use your data to customise learning materials, track your progress through our measurement techniques, and provide relevant feedback on your financial education journey. This helps us understand which teaching methods work best for different learning styles.

Communication and Support

Your contact information allows us to respond to enquiries, send program updates, and provide technical support. We also use this information to inform you about new courses or measurement tools that align with your expressed interests.

Service Improvement

Aggregated usage data helps us refine our educational content and measurement techniques. We analyse learning patterns to identify areas where students commonly struggle, allowing us to improve our teaching methods.

We never use your information for unrelated marketing purposes or share it with companies outside our educational network without your explicit consent.

Information Sharing and Disclosure

We maintain strict controls over who can access your personal information. Sharing only occurs in specific, limited circumstances that support your educational experience.

  • Educational Partners: Certified instructors and guest experts may access relevant student information to provide specialised guidance
  • Service Providers: Technical platforms that host our learning management system process data under strict confidentiality agreements
  • Legal Requirements: We may disclose information when required by Australian law or to protect the safety of our students and staff
  • Business Transitions: In the unlikely event of a merger or acquisition, student data would transfer under the same privacy protections

We never sell student information to third parties or use it for commercial purposes beyond our educational services. Your data stays within our trusted educational network.

Your Privacy Rights

Under Australian privacy legislation, you have significant control over your personal information. We've made exercising these rights straightforward and responsive.

Access Your Data

Request a copy of all personal information we hold about you, including progress tracking data and communication records.

Update Information

Correct any inaccurate details or update your contact preferences at any time through your student portal or by contacting us directly.

Delete Your Data

Request deletion of your personal information, though we may retain some records for legal compliance or legitimate educational purposes.

Control Communications

Opt out of marketing communications while maintaining access to essential course information and progress updates.

Data Portability

Receive your progress data in a portable format if you wish to transfer your learning records elsewhere.

Restrict Processing

Limit how we use your information while maintaining your access to core educational services and progress tracking.

To exercise any of these rights, contact our privacy team using the details below. We respond to most requests within 30 days and always confirm your identity before making any changes.

Data Security and Storage

Protecting your information involves multiple layers of security, both technical and operational. We've invested in enterprise-level protection systems while maintaining the accessibility you need for learning.

Technical Safeguards

All data transmission uses SSL encryption, and our servers employ advanced firewalls and intrusion detection systems. Student progress data is backed up daily to secure, geographically distributed locations within Australia.

Access Controls

Only authorised staff members can access student information, and they receive regular privacy training. We maintain detailed logs of all data access and conduct regular security audits.

Data Retention

We keep your educational progress records for seven years to support ongoing learning and career development. Contact information is retained while you remain an active student, plus two additional years for alumni services.

Despite our security measures, no system is completely foolproof. We commit to notifying affected students within 72 hours if any data breach occurs that could impact their privacy.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your learning experience and understand how students interact with our educational content.

Essential Cookies

These cookies are necessary for basic website functionality, including maintaining your login session and remembering your progress through learning modules. You cannot opt out of these cookies if you want to use our educational platform.

Performance Cookies

We collect anonymous usage statistics to understand which parts of our courses are most effective and where students might need additional support. This data helps us continuously improve our educational content.

Preference Cookies

These remember your chosen settings, such as preferred learning pace, notification preferences, and interface customisations that enhance your individual experience.

You can control most cookies through your browser settings, though disabling certain cookies may limit some features of our learning platform. We provide clear information about cookie usage when you first visit our site.

Changes to This Policy

We review and update this privacy policy annually or whenever significant changes occur to our data handling practices. When updates happen, we notify current students via email and post the revised policy on our website.

Significant changes — such as new data collection practices or changes to your rights — receive additional notification through multiple channels. We always provide at least 30 days' notice before implementing major policy changes that affect how we handle your information.

Previous versions of our privacy policy remain available upon request, so you can review the terms that were in effect when you first enrolled with us.

Privacy Questions or Concerns?

Privacy Officer cerunavion Financial Education
214 Hargreaves St, Bendigo VIC 3550, Australia
Email: help@cerunavion.com
Phone: +61 418 733 492
Response Time: We aim to respond to all privacy enquiries within 48 hours during business days.